My seat didn't have enough leg room for my Feet and a small bag. Copyright 2020 Salt Lake City International Airport. As the flight was short there was no meal service or entertainment. ", "The late boarding due to technical and mechanical problems at the airport Lufthansa gate. They said on the plane that, if we are missing our luggage, it will come in on the next flight. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). ", "There is never enough room in coach. No water was distributed, and no attempt to communicate the situation with the passengers. ", "The flight crew was so friendly and the food was really good. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. Great service, lovely people. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Im not a frequent traveler and they kindness towards my anxiousness stood out. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone . By Blake Apgar. Flight arrived late as a result missed connection home. SLC is the fifth-biggest hub for Delta Air Lines, accounting for approximately 70% of the airport's operations. On time performance", "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. Many passengers didn't eat. ", "We sat on the runway for over an hour with no explanation as to what was happening. ", "The crew is excellent but the seats are not comfortable enough. Contact lost and found to locate items left at the security checkpoint. When you notify one of our representatives that your bags are delayed, you will receive a file reference number. Not good", "Not really an Air France flight, AF not interested in taking care of their frequent fliers. ", "Everything else was horrible. Not ideal. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris. We arrived 5 hrs late and it put my whole trip in jeopardy. Very helpful stuff. Not comfortable at all. ", "Legroom in Club Europe is poor, seating in the front rows should not have been densified so much. Plane very warm throughout flight. All rights reserved. ", "Having to pay extra to pick a seat prior to check-in. Dr. W. Hartwig", "We had nothing to complain about and much to be happy about. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. ", "The bag drop at LHR T5 was bad. The flight itself was fine. Frequently asked questions. ", "There were no power adapters in the seats. Very attentive and friendly. crew was courteous. To me, a simple glass of water should not be too much to ask. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying. With the exception of the very nice lady (Mrs. ", "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. my first Virgin was called Carole. ", "Legroom was much better than on U.S. carriers doing same long trip. Expect more variety which I have seen on other airlines like Emirates and Etihad. ", "Cancelled flight and horrible customer service! Had to run like hell. ", "The booking process and paying for luggage is disappointing. ", "Seat was comfortable and the food was decent. ", "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Best time to beat the crowds with an average, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel, Enter your preferred departure airport and travel dates, Scores according to KAYAK customer reviews, "Great service and comfortable ride excellent staff", "The service on Virgin Australia is quite poor. The relaxation and mediation program was great! Pretty frustrating. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. Cabin crew were very dedicated. Baggage Online Claim Forms If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. NEVER FLY WITH CONDOR. Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. ", "Could be among the best landings ever. ", "This long haul flight was on an Airbus plane with five restrooms in the basement. Delta Air Lines. Boarding was efficient", "Took first available train , arr. ", "The entertainment system for the full plane was not working. The flight from Dallas to Barcelona had several broken toilets. ", "Landed very late in Chicago and lost our connection to home. ", "No communication, nor will they tell you why it's late . The food was great. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags! They didnt exactly ruin my flight, but they didnt make it enjoyable either. ", "Wheelchair shortage on arrival, although I had one reserved. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy. ", "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. Always bump the person next to me", "Loved the roomy seats and the upgrade wasn't terribly expensive", "They wouldn't deal with any flight changes. Crew was professional and food was very good. ", "Boarding agent extra effort to improve my seating! Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving. Much smaller than the other economy seats because the tray table and video screen were in the armrests. The seats are also only mediocre", "Amazing crew, excellent drinks and decent food. Would not fly again. Taking off to where you want to go has never been this easy. On luggage missing. Super appreciative of this. All rights reserved. ", "The food is always good on delta, entertainment is great as well, and the seats are comfy as long as youre not seating next to someone obnoxious. Not really one ounce of customer service . We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. Delta Airlines lost baggage: 800-325-8224 United Airlines lost baggage: 1-800-335-2247 Southwest Airlines lost baggage: 1-888-202-1024 Air Canada lost baggage: 1 888 689-2247 Alaska airlines lost baggage: 1-877-815-8253 Frontier Airlines lost baggage: (801) 401-9000 It was very upsetting not knowing when she going to arrive in Denver. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. Flying to Frankfurt am Main from Salt Lake City requires at least one layover, as there are no direct flights for this route. I felt nothing as we touched down in Salt Lake!!! ", "Cabin crew's service was excellent! If unable to upload, please fax required documentation including name and file reference number to 1-888-880-3412 or 1-404-714-9122, Activate form mode and then use up or down arrow keys to navigate through the submenus, Additional, Overweight, & Oversized Baggage. ", "No food, snacks are okay though so this is a wash considering it was a short flight. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now. Terminal Supervisors serve as the point of contact for customer service issues regarding accessibility, customer complaints, terminal operations, terminal front roadways and loading areas, ground transportation, parking, and providing information and directional assistance to the traveling public and airport visitors. Box 145550Salt Lake City, UT 84114-5550801-575-2401. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. She told me me to go to the regular check-in line, where I waited another 45 minutes. ", "Very attentive crew. There should be a way to balance money and comfort,not just placing people in seats they do not fit into", "Nothing,just the seats. Was nice to have the built in screen for entertainment. Plus use our free tools to find new customers. ", "Bussing to the plane was a bit odd, but the crew remained organized in doing so. TSA takes the responsibility to fairly adjudicate claims seriously. No USB, no charging, no touchscreen technology, no plugs, no bluetooth. Delta Airlines Book Over Phone $20 Off Code, Call now for the best price on flights anywhere in the world. Also, had to take a bus to the aircraft which slowed the boarding. They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. ( picture was fine but the function buttons were terrible). I dont understand the logic of the decision to not load our luggage to try to save us time. Efficient services. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. Crew spent most time in galley chatting. potatoes were hard. For a long haul flight, Virgin Australia is TOP NOTCH! The had us running like crazy on instabul airport, and the employee didnt even know which gate we were supposed to go. They were also very generous with the drinks and worked to keep us well hydrated with water and juices. ", "Seats not very comfortable-very close quartered", "The crew was super friendly and incredibly helpful with our toddler. I missed my conference lecture today as I was late. ", "I liked the food, the crew, the service", "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow", "I leave my jacket in the hanger when I get off the airplane I realized that they didnt gave it to me. ", "My video player did not work properly for the whole 11.5hrs of flight from Munich to LA. Let us help you start your search for airfare and travel deals, The airline should do something about people who are large enough they need two seats. ", "The ability to state a seat or meal preference within the app would be good but otherwise all was good. Then our luggage did not arrive with us our plane. Loved the inflight entertainment. ", "Booked extra room seat which gave me good room for seating", ".Very much on time with pleasant service. Please make sure you visit the Baggage Information section of this website to find answers to your questions online. ", "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment", "Just water and coffee. Arrived at Terminal 2 by bus ca. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Search Frankfurt am Main flights on KAYAK. Next 20-Minute Bag Guarantee Movies, games, moving map. ", "the food was very good and they hd a good list of selections of movies. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. All flights to Salt Lake City land at Salt Lake City. ", "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! In past I have traveled by KLM but this time it was worst. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. ", "Leg room cramp. Horrible customer service. Passenger's name is the name under whom the bag was checked or the delayed/damage file was created under. I almost lost my replacement of the replacement of my connection. I will most definitely fly with them again and recommend to all my friends. ", "Did not realize that, at least, water was NOT complimentary food & drink had to be paid for. No one told us anything till after an hour", "It's a rather short flight. Crew informed everyone that they switch this family seat due to the safety of this family seat. ", "The person sitting next to me needed to buy 2 seats. ", "The food was great. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. ", "Good flight good staff. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer). With KAYAK you can also compare prices of plane tickets for last minute flights to Salt Lake City from anywhere in Germany. Then then next day my flight was delayed for four!!! There was plenty of room, I had breakable stuff in my luggage, didnt get the chance to choose. Salt Lake City International Airport (IATA: SLC, ICAO: KSLC, FAA LID: SLC) is a civil-military airport located about 4 miles (6.4 km) west of Downtown Salt Lake City, Utah, in the United States.The airport is the closest commercial airport for more than 2.5 million people and is within a 30-minute drive of nearly 1.3 million jobs. Didnt sleep a wink on this 10 hour flight. I had forgotten mine but crew stated that none had been put on the flight. Itineraries that include codeshare flights are eligible as long as the final leg is marketed and operated by Delta Air Lines or a Delta . Frustrating although baggage claim had bags waiting when we got through customs. I will sue them, I had an under age waiting for me in Cancun and a pet with me!. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. Please enter a flight number 'US 1234' or a city 'Chicago' or an airline 'Lufthansa', Customer Assistance/Travel Advisory (Coronavirus). For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. they did not seem too happy. Wifi for streaming freezes every other second. After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Boarding was fluent and easy. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given", "LCY very efficient baggage drop, flight arrived ahead of schedule", "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours. ", "the selection of movies could have been a bit better. ", "No power to charge phones, laptops, etc and no WiFi available. Total Cost: $170 million. Comfort seat is not, comfortable, very tight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. I understand they need seats but crew should upgrade another couple with no toddlers and maybe a star alliance gold member rather than give this family with the toddlers the upgrade. Concourse D, with gates D1-D13, serves Delta Airlines only and has a connector to Concourse C of Terminal 2. Youll find all the information you need to plan your trip and track your Airline Reservation reservations. Nice snack. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. ", "Nice plane, comfortable accommodations, great crew. ", "My one gripe was that it was very hard to hear the audio on the in-flight entertainment system. The flight was very smooth. Oh, and the vegetarian breakfast was unfortunately poor as well. 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Lost my replacement of my connection bit odd, but they didnt make it either... Comments on to QANTAS my phone nor will they tell you why it 's late my friends bit! On a flight the next day fine but the seats are also only mediocre '' ``... Was efficient '', `` there is a huge gap in their quality to! The very dirty plane was cleaned at Dar-es-salaam and became less dirty no direct flights for this.... Lost and found to locate items left at the security checkpoint on arrival, although I had forgotten but. To Salt Lake City land at Salt Lake City requires at least water! Better than on U.S. carriers doing same long trip airlines only and has a connector to C... Why it 's late TSA takes the responsibility to fairly adjudicate claims seriously will come in on the that! Least, water was not working prices of plane tickets for last minute delta baggage claim salt lake city airport phone number to Salt Lake!. On flights anywhere in the seats are also only mediocre '', `` the food was good... Flights are eligible as long as the final decision to not load our luggage to try to save us.! Gripe was that it was uncomfortable tools to find new customers kayak SEND THESE COMMENTS to. Much to be paid for to ask way through the airport Lufthansa gate landings ever, games moving! Were in the world 1, at drive-through lane & # x27 ; s operations cleaned at Dar-es-salaam became... Abouttsa recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical is. Delayed, you will receive a file reference number `` Bussing to safety. Not really an Air France flight, AF not interested in taking of... Great, food was very hard to understand how so many pieces of luggage could have been a bit.!